Refund and Dispute Policy

PGH Reminders is a low-cost service that provides courtesy text message notifications to help users avoid missed trash pickups and parking violations. By subscribing, you acknowledge that:

• Notifications are not guaranteed to be delivered in all circumstances.
• PGH Reminders is not responsible for tickets, fines, or missed civic obligations, even in the event of outages or message delivery failures.

Refunds will not be issued for:

• Missed reminders
• User error (e.g. wrong address, unsubscribed number)
• Tickets or penalties incurred for any reason

Refunds may be considered only in the rare event of a complete service outage lasting longer than 7 consecutive days, and at the sole discretion of PGH Reminders.

If you believe a charge was made in error, contact us at support@pghreminders.com within 14 days.